Frequently asked questions
Ordering, delivery, payment and product questions. Anything else - ask us on WhatsApp.
How do I order?
Every product has an "Order on WhatsApp" button. Tap it and a ready-written message opens in WhatsApp. Send it and we confirm the price, stock and delivery on chat.
Do you deliver?
Delivery is arranged on request. Share your location on WhatsApp and we will confirm the delivery option, fee and time before you pay.
How do I pay?
Payment is confirmed on WhatsApp when you order. M-Pesa details are shared on chat once your order is confirmed.
Are these genuine BF Suma products?
Yes. Kim Wellness Centre is an independent BF Suma affiliate and only sells official BF Suma products.
Can a supplement replace my medicine?
No. These are dietary supplements, not drugs, and are not a substitute for prescribed medicine. Consult your doctor, especially if you are pregnant, nursing or on medication.
Do you have a shop I can visit?
For now, orders are taken on WhatsApp with delivery arranged on request. If a pickup point is added, it will be published on the Contact page.
Have another question?
We answer personally on WhatsApp or by phone.